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Dashboard Developer and Data Coach

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Central Office
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169 Total Views

Title: Dashboard Developer and Data Coach 

Department: District Performance Office 

Reports To: Director, District Performance Office For forward-thinking administrators and educators, opportunities abound in the School District of  Philadelphia. The School District of Philadelphia is committed to transforming the education  opportunities it offers the city's more than 203,000 school-aged children. The District seeks  leaders who have a passion for working with schools, principals and communities who are  committed to ensuring all students achieve. Serving a population as diverse as ours requires  creativity, commitment and vision. Will you join us? 

Job Summary Develops, in collaboration with District leaders, the design and requirements for internal- and  external-facing dashboards to support performance management and progress monitoring while  supporting the overall strategy and implementation of dashboard-related projects for the District.  Oversees, coordinates, monitors, and provides effective planning and support for dashboard  projects which impact both instructional and operational areas. Develops District, regional, and  school-level dashboard views. Fosters efficient and effective use of the District’s dashboard  software by stakeholders to support data-driven decision making. Provides related training and  coaching, including data literacy for the District’s dashboard software elements to business  users. Builds capacity in support of District’s dashboard software, data-driven initiatives, and data-informed interventions through co-planning and collaboration with central office personnel,  District instructional leaders, and Information Technology. 

Essential Functions

  • Using the District’s dashboarding software, develops effective performance dashboards and  reporting tools that are aligned with gathered stakeholder and business user requirements. 
  • Coordinates with the District’s dashboard software vendor to ensure timely and efficient  delivery of dashboard views to District stakeholders.
  • Develops engaging, clear, and actionable data visualizations using the District’s dashboarding to support data-driven decision-making aligned with District leadership’s priorities.
  • Gathers, documents and validates requirements from stakeholders and business users as  they relate to data reporting, visualizations and resultant user training and coaching.
  • Surveys stakeholders’ existing reporting tools and systems to determine dashboard needs  and identify gaps.
  • Coordinates intake, processing, and preparation of raw data files for use by developers and  departmental staff.
  • Cleans, analyzes, and manipulates large data sets from source systems to conduct  exploratory and predictive analyses, identify relationships, patterns, trends, and key  performance indicators, and inform data modeling and visualizations.
  • Guides and conducts quality assurance testing procedures in areas of assigned focus and  responsibility, including testing of visualizations and analyses of large data sets.
  • Maintains business rules and data dictionaries, data models, data flow diagrams, and other  documentation in areas of assigned focus and responsibility.
  • Tracks and prioritizes requests with input from District leadership to ensure consistent delivery  of District’s dashboard software and reports across varied data views, reporting levels, and  stakeholder groups.
  • Participates in the design and delivery of District’s dashboard software related stakeholder  and business user training and coaching, with focus on key education performance indicators  (e.g. attendance, reading levels, graduation rates, post-secondary enrollment).
  • Develops materials required for District’s dashboard software stakeholder and business user  engagement, such as user guides and presentations.
  • Evaluates effectiveness of District’s dashboard software and related reports; identifies  opportunities for improvements, and modifies and/or recommends changes in response to  annual evaluation of the District’s dashboard software, including user survey.
  • Participates in the evaluation of the District’s dashboard software vendor’s performance.
  • In collaboration with Information Technology, ensures the dashboard and reporting server  processes continue to run and operate in the most efficient manner possible through  monitoring of usage reports, error logs, and user feedback.
  • Identifies and implements opportunities to automate processes required to maintain platform  performance and availability.
  • Participates in a collaborative work environment, with stakeholders, business users and  Information Technology. 

Minimum Requirements

  • Bachelor’s degree from an accredited college or university in economics, statistics, education  policy, mathematics, quantitative analytics, engineering, computer science, management  information systems, or a related field.
  • Five years of full-time, paid, professional experience, at least two of which have included  working with large longitudinal data sets.

OR

  • Master’s degree from an accredited college or university in economics, statistics, education  policy, mathematics, quantitative analytics, engineering, computer science, management  information systems, or a related field.
  • Three years of full-time, paid, professional experience, at least two of which have included  working with large longitudinal data sets.

OR

  • Any equivalent combination of training and experience determined to be acceptable by the  Office of Talent in collaboration with the District Performance Office.

Knowledge, Skills and Abilities  

Demonstrated knowledge of:

  • BI software and dashboarding tools (e.g. Qlik, Tableau).
  • JavaScript and Python strongly desired.
  • Statistical software packages, such as Stata, R, or SPSS. 
  • Effective data visualizations and reporting.
  • SQL and/or other related programming.
  • Project management software (e.g., Asana, Microsoft Project) preferred. 
  • Public education (K-12, early learning, and alternative programs) and education data  sources (e.g. PA Department of Education, National Student Clearinghouse, College  Board).
  • Needs of District and school leaders.
  • Adult learning theories, technologies, and coaching/mentoring models.

Demonstrated ability to

  • Clean, merge, analyze and report on large and complex data sets.
  • Develop effective data visualizations and dashboards in a professional context.
  • Use of SQL in a professional context including analytic functions.
  • Conduct descriptive and inferential statistics.
  • Translate data across the various data systems available to district and school leaders.
  • Design, conduct and manage professional development for stakeholders and business  users in various aspects of data literacy and reporting.
  • Assess the needs of stakeholders to effectively drive development of reports,  dashboards, and data literacy training.
  • Build relationships with stakeholders and business users and help them feel comfortable  with and understand their data.
  • Work with a sense of urgency.
  • Be optimistic and entrepreneurial.
  • Solve problems, anticipate issues and troubleshoot with good judgment and critical  thinking.
  • Be detail-oriented and hold self and others accountable to a high standard of quality  assurance.
  • Communicate effectively, both orally and in writing, with technical and non-technical  audiences.
  • Establish and maintain effective working relationships with both internal and external  partners, stakeholders, and business users.

Disclaimer The above statements are intended to describe the general nature and level of work being  performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Nondiscrimination The School District of Philadelphia provides to all persons equal access to all categories of  employment in this District, regardless of race, color, age, creed, religion, sex, sexual orientation, ancestry, national origin or handicap/disability, gender identity, or genetic  information. Please refer to Board Policy 104 for further information regarding the District's  commitment to Nondiscrimination in Employment Practices.

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