Case Manager (Student Transition Center)

Minimum Requirements

For All Specialties

• Master's degree from an accredited college or university in social services, social work, psychology, social work administration, counseling or a related field at an accredited college or university.
•  Two years of full-time, paid, professional human services experience which have included providing counseling and youth advocacy services to school-age children in a public or private school system or social service agency.

Knowledge, Skills and Abilities

Considerable knowledge of:

• the techniques and practices used when working with delinquent, neglected, and at-risk youth and families in crisis.
• the principles, practices and techniques of social work, counseling or social administration.
• the principles, practices, and techniques of working with children with emotional, educational, social, economic, and/or health problems.
• current social, educational, and economic issues as they relate to urban families.

Knowledge of:

• research methods and data analysis.
• relevant community resources.
• policies and procedures related to juvenile/criminal justice system.

Ability to:

• interpret and explain policies and apply them to individual circumstances and situations in an appropriate manner.
• exercise discretion and tact in dealing with sensitive situations.
• maintain necessary records and files, compile information and prepare reports.
• understand and follow written or oral directions.
• review and proofread information.
• communicate effectively, both orally and in writing.
• establish and maintain effective working relationships.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.