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Non-Instructional
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Job Summary
Provides liaison services between an assigned school, its students and the neighboring
community. Works with students and parents on the development and/or improvement of
verbal communication skills, mediating problems, and facilitating a variety of parent and
student workshops. Establishes and maintains linkages between the school and the
community in an effort to create a cooperative and collaborative atmosphere and to foster
the development of a school-community partnership.
Essential Functions
• Assists in the resolution of problems among students, among paraprofessional staff,
between students and staff, between parents and staff and between the school and the
community.
• Serves as a mentor to students.
• Advocates for parents as needed, and encourages and assists them in communicating
concerns/issues to school staff.
• Works with students and parents on the development of effective communication skills.
• Works with students and parents on the development of conflict resolution and mediation
skills.
• Participates in Student Support Team meetings and parent conferences, and provides
input on behalf of the child and/or parent.
• Coordinates and facilitates parent involvement activities, including parenting skills
workshops and other related activities.
• Networks with community members and community-based agencies in coordinating
community activities and school functions.
• Assists in the development and implementation of a formalized recess program with
structured activities designed to teach and support socialization skills in students.
• Networks with community members and community-based agencies.
• Assists parents in locating and enrolling students in before- and after school day care
activities.
• Maintains a variety of manual and computerized records and prepares periodic reports as
requested.
• Performs a variety of clerical duties and support services within the school.
Additional Functions
• May provide assistance to teachers in the classroom setting.
• Performs related work as required.
Knowledge, Skills and Abilities
• Considerable knowledge of:
o the functions of and services provided by the various neighborhood groups and
agencies within the community.
o the current social, educational and economic issues as they relate to urban
families.
o the effects of health, economic and social problems on the ability of children to
achieve.
• Demonstrated ability to:
o learn the functions of and services provided by the School District.
o interpret and explain District policies and procedures pertaining to school
discipline.
o work collaboratively with community-based agencies on a variety of activities.
o promote and encourage community interest and participation in various school
activities.
o communicate effectively, both orally and in writing.
o follow both written and verbal instructions.
o establish and maintain effective working relationships.

High school diploma or equivalent.
• One year of full-time, paid or volunteer experience participating in community, school, or
church activities which has included working with families.

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