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Program Coordinator
This is a full-time, Non-Represented role. The salary grade for this posting is 4023. The salary range is 50,512 to 81,388. Please note that the final salary will be determined by our Classification and Compensation team after reviewing the candidate's experience and considering our internal salary equity.
Job Summary
Oversees the implementation of the programmatic activities for Transportation.
Essential Functions
• Serves as the primary point of contact for the garage, parents, schools, and/or other departments regarding transportation questions, concerns and official complaints.
• Maintains late bus communication and updates as needed.
• Assists with contract management for the Global Positioning System (GPS) contract, including garage compliance, spending and expansion.
• Maintains detailed records of customer interactions, transactions, comments and complaints.
• Prepares reports for Transportation which include transportation statistics and GPS compliance reporting.
• Provides problem-solving support to Transportation Services leadership.
Qualifications:
Minimum Requirements:
- Bachelor’s degree from an accredited college or university
- Two years of full-time, paid, professional experience in program management, implementation, data collections and research, which has included experience with academic enrichment in a large urban district or overseeing components of financial and administrative operations in a large organization.
OR
- Any combination of training and experience determined to be acceptable by the Office of Talent.
Demonstrated knowledge of:
o the methods and techniques used in effective program planning, design and administration.
o the process improvement and the methods utilized to implement systemic change.
o community resources to support program initiatives.
o the principals, practices, and procedures underlying coordination of large-scale projects and initiatives.
Demonstrated ability to:
o create and maintain databases, design spreadsheets and create reports and documents.
o assess the effectiveness of activities and/or vendors and to make recommendations for modifications as needed.
o function as an entrepreneurial self-starter and as a member of a team.
o work on multiple projects simultaneously and prioritize competing assignments.
o formulate solutions to complex problems and develop strategies to address the identified issues based on quantitative and/or qualitative evidence.
o coordinate professional development activities.
o build and maintain strong, effective working relationships across all levels of an organization.
o understand, interpret and analyze a variety of data sources.
o design and develop systems, tools, and schedules for collecting, maintaining, and reporting on performance data.
o assist with the implementation of strategic initiatives.
o adapt to different situations, particularly when new information is provided.
o use MS Word, Excel, and PowerPoint.
o communicate effectively, both orally and in writing.