Family Engagement Liaison

Minimum Requirements 

• High school diploma or equivalent. 
• Three years of full-time, paid experience in social services or a related field that has  included working with parents, schools and children or community organizations. 

Knowledge, Skills and Abilities  

Demonstrated knowledge of: 

• communication skills and techniques. 
• the economic and social problems experience by urban families. o the functions and resources of community organizations and social service  agencies providing services to families and children in Philadelphia. o office principles, practices and procedures.
• personal computer applications that are used to create reports and documents. 

Demonstrated ability to: 

• work effectively with parents/guardians to address their specific concerns. o work flexible hours including evenings and weekends, as initiative’s outreach  events dictate.
• have reliable transportation as the position requires working in multiple school  locations.
• employ tact, diplomacy and sound judgment in dealing with sensitive issues and  hostile attitudes.
• promote and encourage parental participation in a variety of District-wide  initiatives.
• understand and respect the diversity of families’ economic, linguistic and cultural  backgrounds and situations.
• use appropriate technology and a variety of software applications in order to  create reports, maintain records and provide data as needed.
• host parent meetings and attend community meetings off school site and in the  local community and or neighborhoods.
• communicate effectively, both orally and in writing. 
• establish and maintain effective working relationships. 

Disclaimer 

The above statements are intended to describe the general nature and level of work  being performed by people assigned to this classification. They are not to be construed  as an exhaustive list of all responsibilities, duties, and skills required of personnel so  classified.